Terms of Service

Summary in Plain English

Power My Society is an online platform that helps you compare electricity plans from different retail electric providers (REPs). We provide comparison tools and information to help you make informed decisions about your electricity service. When you choose a plan, and with your signed authorization, we act as your agent and submit your enrollment to the retail electric provider you select, on your behalf.

1. Services Overview

1.1 What We Do

Power My Society, a Delaware corporation, dba Power My Business ("we," "us," or "our") operates www.powermy.business (the "Website"), an online platform that allows users to compare electricity plans from various retail electric providers in Texas and, with your authorization, acts as your agent to enroll you in the plan you select. We are registered as a broker (Registration #BR240245) with the Public Utility Commission of Texas. We operate under the registered names Power My Society, Power My Casa, and Power My Business.

1.2 Service Duration and Termination

Unless otherwise specified in writing, our brokerage services are provided on a per-transaction basis. You may terminate our services at any time. For ongoing services (such as renewal notifications), termination methods and any associated fees will be clearly disclosed before you enroll in those services.

1.3 Acting as Your Agent

When you choose a plan, we act as your authorized agent: with a written authorization you sign, we prepare, submit, and execute your enrollment with the retail electric provider you select, on your behalf. Before we do, you will review and sign a client-agent agreement that explains what you are authorizing and how to end it at no cost — presented during enrollment as required by Public Utility Commission of Texas rule 16 TAC §25.486(g).

1.4 What We Don't Do

• We are not a retail electric provider (REP) or a transmission and distribution utility (TDU)
• We do not manage your ongoing electricity account with your provider
• We do not guarantee the accuracy of prices or terms shown by providers

2. Fees and Compensation

2.1 Platform Fees

Our basic plan comparison service is free to use. We may charge fees for premium services such as renewal notifications or personalized consultations. When applicable, all fees will be clearly disclosed before you use these services.

2.2 Provider Compensation

When you enroll in a plan through us, we are compensated through a margin that is included in the per-kWh rate shown to you. The rate you see already reflects this margin; it is paid to us by the retail electric provider and is part of the rate you agree to pay. We show you the plans available to us that match your needs, to help you find the best option for your business.

3. User Accounts and Communications

3.1 Optional Account Creation

You may create an account to receive renewal notifications and personalized plan recommendations. Account creation is not required to use our basic comparison tools.

3.2 Email Communications

If you create an account, we will send you:

• Renewal reminders
• Plan recommendations
• Service updates

You may opt out of these communications at any time.

4. Your Responsibilities

4.1 Accurate Information

You agree to provide accurate information when using our services or creating an account.

4.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

5. Privacy and Data Protection

5.1 Information Collection

We collect and use your information as described in our Privacy Policy, available at www.powermy.business/privacy-policy.

5.2 Information Sharing

We will not share your proprietary information with any third party unless:

• You provide written authorization
• Disclosure is required by law
• Disclosure is to the Public Utility Commission of Texas

6. Disclaimer of Warranties

6.1 Service Accuracy

While we strive to provide accurate information, we cannot guarantee that all prices, terms, and conditions shown on our Website are current or error-free. You should verify all information with your chosen retail electric provider before enrollment.

6.2 Service Availability

Our Website is provided "as is" and "as available." We do not warrant that the Website will be uninterrupted or error-free.

7. Limitation of Liability

7.1 Service Usage

We are not liable for any damages arising from:

• Your use of our Website
• Decisions made based on information provided through our Website
• Any unauthorized access to your account
• Errors or omissions in the information provided

7.2 Provider Services

We are not responsible for the services provided by retail electric providers. Any disputes regarding electricity service should be directed to your chosen provider.

8. Changes to Terms

We may update these Terms of Service periodically. We will notify users of material changes through our Website or by email if you have an account with us.

9. Customer Service and Complaints

9.1 Contact Information

For questions or concerns, contact us at:

• Email: support@powermy.business
• Phone: (956) 975-7437
• Mailing Address: 1015 N Texas Blvd, Ste 20B, #114, Weslaco, TX 78596

9.2 Complaint Resolution

We will promptly investigate all complaints and advise you of the results within 21 days of receiving the complaint. If you are not satisfied with our response, you have the right to file a formal or informal complaint with the Public Utility Commission of Texas.

9.3 Regulatory Complaints

You have the right to file a complaint with the Public Utility Commission of Texas:

• Address: Customer Protection Division, P.O. Box 13326, Austin, Texas 78711-3326
• Phone: (512) 936-7120 or toll-free in Texas at 1-888-782-8477
• Email: customer@puc.texas.gov
• Website: www.puc.texas.gov

9.4 Alternative Dispute Resolution

For residential and small commercial customers, we will not require submission of complaints to arbitration or mediation by third parties. Your right to file a formal or informal complaint with the commission cannot be restricted by any written or verbal agreement.

10. Governing Law and Jurisdiction

10.1 Corporate Matters

For matters relating to corporate governance and interpretation of these Terms of Service, the laws of the State of Delaware shall govern, without regard to principles of conflicts of law.

10.2 Service Regulation

For matters relating to electricity broker services and utility regulations, these Terms of Service are governed by applicable Texas law and regulations, including but not limited to the rules of the Public Utility Commission of Texas.

10.3 Jurisdiction for Disputes

• Any disputes relating to corporate governance shall be resolved in the courts of Delaware
• Any disputes relating to broker services or utility matters shall be resolved in the courts of Texas
• For all other matters, you agree to submit to the personal jurisdiction of the federal and state courts located in Delaware

10.4 Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.